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Billing Terms and Conditions

The Fur Lodge Payment Policy

At The Fur Lodge, we aim to make your shopping experience smooth, secure, and convenient. This Payment Policy outlines the payment methods we accept, how payments are processed, and how we protect your financial information.


1. Accepted Payment Methods

We offer a variety of secure payment options to make your checkout experience easy and flexible. You can pay using any of the following methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Shop
  • Apple Pay & Google Pay
  • Diners Club International
  • Discover
  • JCB
  • UnionPay

All payments are processed in United States Dollars (USD).


2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on The Fur Lodge website are in United States Dollars (USD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

At The Fur Lodge, your security is our top priority.
We use SSL encryption and trusted payment gateways to ensure all transactions are protected.

We do not store your credit card or payment details on our servers.


5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return Policy.
  • Unauthorized chargebacks will be disputed.
    If you experience any issues with your payment or order, please contact us first at info@thefurlodge.com so we can assist you promptly.

6. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • The Fur Lodge reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • For high-value transactions, additional identity verification may be required before processing.

7. Contact Us

Store Name: The Fur Lodge
Address: 291 Yellow River Way, Garner, North Carolina, 27529, USA
Email: info@thefurlodge.com
Phone: +1 9192904697
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We do our best to reply to all emails within 1–2 business days.